deepcloud - QES signatures with Mobile ID are not possible – Incident details

System Under Maintenance

QES signatures with Mobile ID are not possible

Identified
Partial outage 10 %
Started about 12 hours ago

Affected

DeepCloud Services

Partial outage from 8:00 AM to 6:00 PM, Operational from 6:00 PM to 12:00 AM

DeepSign

Partial outage from 8:00 AM to 6:00 PM, Operational from 6:00 PM to 12:00 AM

Third Party Services

Partial outage from 8:00 AM to 12:00 AM

Swisscom Trust Services

Partial outage from 8:00 AM to 12:00 AM

Updates
  • Identified
    Identified

    Due to an issue with Swisscom Trust Services, signing with Mobile ID is not possible. Signing with DeepID is still possible. We are working on resolving the problem.