deepcloud - Service Disruption Swisscom AIS – Incident details

All systems operational

Service Disruption Swisscom AIS

Resolved
Major outage
Started 14 days agoLasted 2 hours

Affected

DeepCloud Services

Partial outage from 10:10 PM to 12:10 AM

DeepSign

Partial outage from 10:10 PM to 12:10 AM

Third Party Services

Major outage from 10:10 PM to 12:10 AM

Swisscom Trust Services

Major outage from 10:10 PM to 12:10 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Investigating
    UTC
    Investigating

    We are currently experiencing issues with our external service provider, Swisscom AIS, which results in errors during the creation of signatures or seals.

    Our team is active monitoring the situation and is in contact with Swisscom to resolve the cause.

    Further updates will be provided as new information becomes available.