Notice history

100% uptime

01 Aug 2026 · 100%01 Sep · 100%31 Oct · 100%

01 Aug 2026

01 Sep 2026

31 Oct 2026

99.9% uptime

01 Aug 2026 · 100%01 Sep · 99.9%31 Oct · 99.8%

01 Aug 2026

01 Sep 2026

31 Oct 2026

99.8% uptime

01 Aug 2026 · 100%01 Sep · 100%31 Oct · 99.4%

01 Aug 2026

01 Sep 2026

31 Oct 2026

100% uptime

01 Aug 2026 · 100%01 Sep · 100%31 Oct · 100%

01 Aug 2026

01 Sep 2026

31 Oct 2026

100% uptime

01 Aug 2026 · 100%01 Sep · 100%31 Oct · 100%

01 Aug 2026

01 Sep 2026

31 Oct 2026

100% uptime

01 Aug 2026 · 100%01 Sep · 100%31 Oct · 100%

01 Aug 2026

01 Sep 2026

31 Oct 2026

99.7% uptime

01 Aug 2026 · 100%01 Sep · 99.7%31 Oct · 99.4%

01 Aug 2026

01 Sep 2026

31 Oct 2026

View current status

01 Oct 2026

OCT15

DeepCloud regular infrastructure maintenance

CompletedMaintenance3 hours

Completed
15. October 2026 at 21:00UTC
Completed
15. October 2026 at 21:00UTC
Maintenance has completed successfully
In progress
15. October 2026 at 18:00UTC
In progress
15. October 2026 at 18:00UTC
Maintenance is now in progress
Planned
13. October 2026 at 06:03UTC
Planned
13. October 2026 at 06:03UTC
Regular maintenance of infrastructure. Services usually run smoothly, but brief interruptions may happen.

Postmortem
15. October 2026 at 08:52UTC
Postmortem
15. October 2026 at 08:52UTC
Post Mortem by Swisscom - https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/incident-report-st%C3%B6rung-beim-signing-service-vom-14.-oktober-2026
Resolved
14. October 2026 at 12:33UTC
Resolved
14. October 2026 at 12:33UTC
Our signature service provider has now officially confirmed that the disruption has been resolved. The creation of qualified and advanced electronic signatures (QES & FES) is working as expected again on our platform.
Monitoring
14. October 2026 at 08:00UTC
Monitoring
14. October 2026 at 08:00UTC
The incident affecting the creation of qualified and advanced electronic signatures (QES & FES) has, according to the current status, been resolved.
We continue to monitor the service to confirm ongoing stability.
Identified
14. October 2026 at 07:34UTC
Identified
14. October 2026 at 07:34UTC
The cause of the outage has been narrowed down and is related to our provider's signature service. As a result, the creation of qualified and advanced electronic signatures (QES & FES) remains affected.
We will provide further information as soon as it becomes available regarding the resolution.
Investigating
14. October 2026 at 03:30UTC
Investigating
14. October 2026 at 03:30UTC
We are currently experiencing a disruption on our platform affecting the creation of qualified and advanced electronic signatures (QES & AES).
As a result, affected signing processes cannot currently be completed successfully.
We are investigating the cause and will provide updates as soon as new information is available or the feature is fully available again.
We apologize for the inconvenience.

OCT10

Scheduled Maintenance at Swisscom AIS

CompletedMaintenance8 hours

Completed
11. October 2026 at 04:00UTC
Completed
11. October 2026 at 04:00UTC
Maintenance has completed successfully
In progress
10. October 2026 at 20:00UTC
In progress
10. October 2026 at 20:00UTC
Maintenance is now in progress
Planned
18. August 2026 at 09:46UTC
Planned
18. August 2026 at 09:46UTC
Swisscom will carry out scheduled maintenance on the AIS (All-in Signing) service. During this period, signing may be interrupted for up to 3 hours.

OCT8

DeepCloud regular infrastructure maintenance

CompletedMaintenance3 hours

Completed
08. October 2026 at 21:00UTC
Completed
08. October 2026 at 21:00UTC
Maintenance has completed successfully
In progress
08. October 2026 at 18:00UTC
In progress
08. October 2026 at 18:00UTC
Maintenance is now in progress
Planned
06. October 2026 at 06:03UTC
Planned
06. October 2026 at 06:03UTC
Regular maintenance of infrastructure. Services usually run smoothly, but brief interruptions may happen.

OCT1

DeepCloud regular infrastructure maintenance

CompletedMaintenance3 hours

Completed
01. October 2026 at 21:00UTC
Completed
01. October 2026 at 21:00UTC
Maintenance has completed successfully
In progress
01. October 2026 at 18:00UTC
In progress
01. October 2026 at 18:00UTC
Maintenance is now in progress
Planned
29. September 2026 at 06:03UTC
Planned
29. September 2026 at 06:03UTC
Regular maintenance of infrastructure. Services usually run smoothly, but brief interruptions may happen.

01 Sep 2026

Resolved
30. September 2026 at 00:10UTC
Resolved
30. September 2026 at 00:10UTC
This incident has been resolved.
Investigating
29. September 2026 at 22:10UTC
Investigating
29. September 2026 at 22:10UTC
We are currently experiencing issues with our external service provider, Swisscom AIS, which results in errors during the creation of signatures or seals.
Our team is active monitoring the situation and is in contact with Swisscom to resolve the cause.
Further updates will be provided as new information becomes available.

SEP24

DeepCloud regular infrastructure maintenance

CompletedMaintenance3 hours

Completed
24. September 2026 at 21:00UTC
Completed
24. September 2026 at 21:00UTC
Maintenance has completed successfully
In progress
24. September 2026 at 18:00UTC
In progress
24. September 2026 at 18:00UTC
Maintenance is now in progress
Planned
22. September 2026 at 06:03UTC
Planned
22. September 2026 at 06:03UTC
Regular maintenance of infrastructure. Services usually run smoothly, but brief interruptions may happen.

SEP24

DeepCloud monthly release

CompletedMaintenance1 hour

Completed
24. September 2026 at 11:00UTC
Completed
24. September 2026 at 11:00UTC
Maintenance has completed successfully
In progress
24. September 2026 at 10:00UTC
In progress
24. September 2026 at 10:00UTC
Maintenance is now in progress
Planned
17. September 2026 at 08:35UTC
Planned
17. September 2026 at 08:35UTC
Regular monthly software release
Release notes
All services will remain fully available and no downtime is expected.

SEP17

DeepCloud regular infrastructure maintenance

CompletedMaintenance3 hours

Completed
17. September 2026 at 21:00UTC
Completed
17. September 2026 at 21:00UTC
Maintenance has completed successfully
In progress
17. September 2026 at 18:00UTC
In progress
17. September 2026 at 18:00UTC
Maintenance is now in progress
Planned
15. September 2026 at 06:03UTC
Planned
15. September 2026 at 06:03UTC
Regular maintenance of infrastructure. Services usually run smoothly, but brief interruptions may happen.

SEP10

DeepCloud regular infrastructure maintenance

CompletedMaintenance3 hours

Completed
10. September 2026 at 21:00UTC
Completed
10. September 2026 at 21:00UTC
Maintenance has completed successfully
In progress
10. September 2026 at 18:00UTC
In progress
10. September 2026 at 18:00UTC
Maintenance is now in progress
Planned
08. September 2026 at 06:03UTC
Planned
08. September 2026 at 06:03UTC
Regular maintenance of infrastructure. Services usually run smoothly, but brief interruptions may happen.

01 Aug 2026

AUG27

DeepCloud regular infrastructure maintenance

CompletedMaintenance3 hours

Completed
27. August 2026 at 21:00UTC
Completed
27. August 2026 at 21:00UTC
Maintenance has completed successfully
In progress
27. August 2026 at 18:00UTC
In progress
27. August 2026 at 18:00UTC
Maintenance is now in progress
Planned
25. August 2026 at 06:03UTC
Planned
25. August 2026 at 06:03UTC
Regular maintenance of infrastructure. Services usually run smoothly, but brief interruptions may happen.

AUG27

DeepCloud monthly release

CompletedMaintenance1 hour

Planned
27. August 2026 at 11:00UTC
Planned
27. August 2026 at 11:00UTC
Regular monthly software release
Release notes
All services will remain fully available and no downtime is expected.
Completed
27. August 2026 at 11:00UTC
Completed
27. August 2026 at 11:00UTC
Maintenance has completed successfully
In progress
27. August 2026 at 10:00UTC
In progress
27. August 2026 at 10:00UTC
Maintenance is now in progress

AUG20

DeepCloud regular infrastructure maintenance

CompletedMaintenance3 hours

Completed
20. August 2026 at 21:00UTC
Completed
20. August 2026 at 21:00UTC
Maintenance has completed successfully
In progress
20. August 2026 at 18:00UTC
In progress
20. August 2026 at 18:00UTC
Maintenance is now in progress
Planned
18. August 2026 at 06:03UTC
Planned
18. August 2026 at 06:03UTC
Regular maintenance of infrastructure. Services usually run smoothly, but brief interruptions may happen.

AUG13

DeepCloud regular infrastructure maintenance

CompletedMaintenance3 hours

Completed
13. August 2026 at 21:00UTC
Completed
13. August 2026 at 21:00UTC
Maintenance has completed successfully
In progress
13. August 2026 at 18:00UTC
In progress
13. August 2026 at 18:00UTC
Maintenance is now in progress
Planned
11. August 2026 at 06:03UTC
Planned
11. August 2026 at 06:03UTC
Regular maintenance of infrastructure. Services usually run smoothly, but brief interruptions may happen.

AUG6

DeepCloud regular infrastructure maintenance

CompletedMaintenance3 hours

Completed
06. August 2026 at 21:00UTC
Completed
06. August 2026 at 21:00UTC
Maintenance has completed successfully
In progress
06. August 2026 at 18:00UTC
In progress
06. August 2026 at 18:00UTC
Maintenance is now in progress
Planned
04. August 2026 at 06:03UTC
Planned
04. August 2026 at 06:03UTC
Regular maintenance of infrastructure. Services usually run smoothly, but brief interruptions may happen.

01 Aug 2026 to 01 Oct 2026

deepcloud - Notice history

All systems operational

Notice history

01 Oct 2026

01 Sep 2026

01 Aug 2026